Returns & Exchanges
Returns & Exchanges
Changed your mind? No worries.
You have 14 days from the date of delivery to return your FRID case.
Please note:
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Your case must be unused, in its original packaging, and in resalable condition.
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Return shipping costs are your responsibility unless the item is faulty or we’ve made an error.
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Refunds are processed within 3–5 business days after we receive your return.
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The refund will be issued via your original payment method.
How to make a return
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Email us
Send your order number, name, and reason for return to info@fridclub.com.
We’ll respond with return instructions within 1–2 business days. -
Pack it up
Use the original packaging if possible and pack the case securely. -
Ship it back
Send your return according to our instructions (we’ll share the address once you email us). -
Get your refund
Once we’ve received and inspected the case, we’ll process your refund.
Exchanges
Want a different color or item?
Just email us, include your order number and preference.
We’ll let you know if it’s in stock and give you the return & resend steps.
Need help?
Contact us at info@fridclub.com, we’ll sort it out.
Your satisfaction is FRID’s priority. 🤎
