Privacy Policy
Privacy Policy
At FRID Club, your privacy is not just important — it’s a commitment. We collect, use, store, and protect your personal data in accordance with global data protection standards.
1. What We Collect & Why
We may collect the following types of personal data:
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Contact details (e.g., name, email address, shipping address): to fulfill your orders, send updates, and personalize your experience.
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Payment information: securely processed via platforms like Stripe or Shopify. We do not store your card details.
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Browsing behavior (e.g., cookies, analytics): to enhance website performance, understand visitor behavior, and improve your shopping experience.
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Optional information (e.g., birthdays, preferences): if provided voluntarily, to offer exclusive promotions or early access to launches.
We only collect information that is necessary for the purpose of providing you with the best possible service.
2. How We Use Your Information
Your data may be used to:
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Process and ship your order
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Communicate updates or respond to inquiries
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Send marketing communications, such as product launches or promotional offers (you may unsubscribe at any time)
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Improve our website through analytics and customer behavior insights
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Fulfill legal obligations or protect against fraud and abuse
3. Data Sharing
We only share your information when necessary:
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With trusted service providers (e.g., courier services like PostNL or DHL, email platforms such as Klaviyo, payment providers)
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To fulfill legal obligations
We do not sell or rent your personal information to third parties under any circumstances.
4. Cookies & Tracking
We use cookies to:
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Optimize website performance
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Understand how visitors interact with our site
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Remember your preferences for a smoother shopping experience
You may disable cookies in your browser settings. Please note that this may affect functionality on certain parts of the website.
5. Your Rights
As a user, you have the right to:
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Access, correct, or delete your personal information
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Request data portability
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Withdraw consent or object to processing (where applicable)
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Opt out of marketing communications at any time
Requests are typically processed within 30 days. To make a request, please contact us via the email address listed below.
6. Data Security & Retention
We take appropriate technical and organizational measures to protect your data. Your information is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, your data will be securely deleted or anonymized.
7. International Data Transfers
As a global brand, FRID may transfer your data to and from countries outside your own. In all cases, we ensure your data is transferred in accordance with applicable privacy laws (e.g., GDPR compliance for EU residents).
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. If you are under 16, please obtain parental or guardian consent before using our website or submitting any personal information.
9. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. All changes will be published on this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy or your data, please contact us at:
Thank you for trusting FRID 🖤
